BV Casino Terms & Conditions — Complete information on your rights and responsibilities.

1Introduction & Definitions

These Terms & Conditions ("Terms") constitute a legal agreement between BV Casino ("we", "the platform") and the user of our services ("you", "member"). By accessing BV Casino's website or registering an account, you are deemed to have accepted all of these Terms & Conditions.

In this document, "Services" refers to all activities related to BV Casino's website, gaming platform, payment system, promotions, and customer support. If you disagree with any part of these Terms & Conditions, please refrain from using BV Casino's services.

2Account Rules

To create an account with BV Casino, you must provide accurate and up-to-date information. You are solely responsible for the security of your account. The following rules must be followed:

• Each individual may hold only one account. If multiple accounts are found to belong to the same person, all accounts will be closed and any funds held may be forfeited.
• Keep your password confidential. Do not allow any third party to access your account.
• The name, address, and mobile number registered on your account must be accurate. Providing incorrect information may cause issues with the withdrawal process.
• Transferring or selling your account to another person is strictly prohibited.
• If you suspect unauthorized access to your account, contact BV Casino support immediately.

3Age Verification & Eligibility

BV Casino is firmly committed to preventing minors from gambling. The following rules are strictly enforced:

• You must be at least 18 years old to use BV Casino's services.
• A national ID card or birth certificate may be requested to verify the date of birth provided at registration.
• Registering with a false age will result in immediate account closure and forfeiture of all deposited funds.
• Parents are responsible for ensuring that minors cannot access BV Casino.

4Deposit & Payout Policy

BV Casino supports easy deposits and withdrawals via Bangladesh's popular mobile banking services. The key payment rules are outlined below:

• KYC (Know Your Customer) verification must be completed before making a withdrawal. This requires you to submit a photo of your identity document.
• Withdrawals must be made to the same mobile number or account used for the deposit. Withdrawals to a different number are generally not approved.
• BV Casino reserves the right to request additional verification for any suspicious transactions.
• Withdrawals cannot be made directly from bonus balance. Withdrawal is only possible after the wagering requirements have been met.

5Bonus & Promotions Policy

BV Casino's bonus program is open to all members. However, the following important conditions apply to claiming and using bonuses:

• Each bonus has its own Wagering Requirement (WR). For example, a 30× WR means you must wager the bonus amount 30 times before a withdrawal can be made.
• Bonuses not used within the specified time period will expire.
• Claiming bonuses from multiple accounts or engaging in bonus abuse is strictly prohibited.
• BV Casino reserves the right to modify or cancel any bonus program at any time. However, valid bonuses already awarded will not be affected.
• Both parties must hold valid, active accounts in order to qualify for the referral bonus.

6Gaming Rules

At BV Casino, all game outcomes are determined through a Random Number Generator (RNG) or Provably Fair system — fully impartial and verifiable. The key gaming rules are:

• If a technical error affects the outcome of a game, BV Casino reserves the right to void the affected round and refund the bet.
• Any attempt to manipulate games using software or algorithms will result in immediate account closure.
• If a game is interrupted due to a network disconnection, the outcome will be determined based on the game server's records.
• Bet limits apply to all games. Placing a bet beyond the set limit will not be permitted.

BV Casino ensures that every game is tested and certified by an independent third party. Providing players with a fair and transparent experience is our top priority.

7Prohibited Activities

The following activities are strictly prohibited on the BV Casino platform. Violations may result in account suspension as well as legal action:

• Opening multiple accounts or using another person's account.
  • Multiple accounts from the same device or IP address are detected automatically.
  • Even members of the same household are required to provide separate proof of identity.
• Depositing money obtained through money laundering or illegal sources.
• Playing games using bots, scripts, or automated software.
• Systematically manipulating bets to exploit bonuses.
• Misconduct or harassment toward BV Casino staff.
• Using a false identity, misrepresenting your age, or submitting forged documents.

8Responsible Gaming Policy

BV Casino believes gaming should be a source of enjoyment, not a problem. We want every member to play in a healthy and responsible way. To support this, we offer the following:

• Deposit Limit: Set your own maximum daily, weekly, or monthly deposit limit.
• Cooling-Off Period: Take a break from gaming for a set period of time.
• Self-Exclusion: Request a long-term or permanent suspension of your gaming activity.
• Reality Check: Receive periodic notifications about your gaming time and spending.

If you or someone close to you is struggling with a gaming problem, please reach out to our support team. For more information, visit our Responsible Gaming View page.

9Privacy & Data Protection

BV Casino takes your personal information very seriously. We uphold the following commitments:

• Your personal information will never be sold to third parties.
• All data is protected by 256-bit SSL encryption.
• For full details on data collection and use, please visit our Privacy Policycan be found at.
• If we are required to share your information for legal reasons or at the request of authorities, we will make every effort to notify you.

10Account Closure & Suspension

Either party has the right to close an account. BV Casino may suspend or close an account under the following circumstances:

• If evidence of a terms violation is found.
• If fraudulent or suspicious activity is suspected.
• When required by a legal authority.
• In cases of prolonged inactivity (no transactions for more than 12 months).

If you wish to close your account, please contact the support team. You will be given the opportunity to withdraw any valid balance before closure.

11Changes & Updates to Terms

BV Casino reserves the right to modify or update these Terms & Conditions at any time. For significant changes, members will be notified in advance via email or through the platform. Updated terms will take effect 14 days after publication. Continued use of the service will be considered acceptance of the revised terms.

12Contact & Dispute Resolution

For any questions or complaints regarding the terms, please contact the BV Casino support team:

• Live Chat: Available 24/7 on the platform, with an average response time of 2 minutes.
• Email: [email protected] — responses are typically sent within 24 hours.

For any disputes, members are requested to first follow BV Casino's internal complaints process. If the matter remains unresolved, it may be escalated to the relevant licensing authority.