Last Updated: January 2026

BV Casino Privacy Policy — our commitment to protecting your information

Your personal information is our most valued asset. Learn exactly how BV Casino collects, stores, and protects your data — all explained transparently on this page.

SSL Encrypted Never Sold to Third Parties Fully in Plain Language
What's in this policy
Types of Data Collected and Their Purpose
Cookie & Tracking Policy
Information Sharing with Third Parties
Your Rights & Controls
Data Protection Practices

Core Privacy Principles

The six core principles behind how BV Casino handles your data

Never Sold

BV Casino never sells your personal information to third parties. Your data is used solely to improve our services.

Encrypted Protection

All your data and transactions are secured with 256-bit SSL encryption, making them unreadable to hackers or third parties.

With Your Consent

BV Casino always obtains your explicit consent before sending marketing or optional communications. You may withdraw that consent at any time.

Limited Retention

Your data will be deleted after the defined retention period once it is no longer needed and no legal obligation requires its retention.

In Your Control

To view, correct, or delete your data, simply get in touch with BV Casino.

Transparency in Plain Language

BV Casino's privacy policy is written in plain, straightforward language — not complex legal jargon — so you can actually understand it.

Section 1

1 Introduction & Scope

BV Casino ("we", "us", "our") explains in this Privacy Policy what data we collect, why we collect it, and how we protect it. This policy applies to all visitors to the bvcasino.casino website and all registered BV Casino account holders.

We believe privacy is a fundamental right. That's why BV Casino only collects information that is genuinely necessary to operate our services. Collecting data beyond what's needed goes against our policy.

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In Plain Terms

By creating an account at BV Casino, you agree to this Privacy Policy. If you have any questions, feel free to reach out to our support team at any time.

Section 2

2 What Information Do We Collect?

BV Casino collects information in two ways — data you provide directly, and data collected automatically.

Information you provide directly:

  • Registration details: name, mobile number, date of birth, email address.
  • For KYC verification: National ID number or birth registration details.
  • Payment details: mobile banking number (bKash, Nagad, Rocket).
  • Support Communications: chat history and email correspondence.

Automatically collected information:

  • Device information: device type, operating system, browser.
  • Log data: IP address, access time, pages visited.
  • Gaming History: bets placed, wins and losses, session duration.
  • Cookie Data: your on-site preferences and browsing patterns.
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What We Do Not Collect

BV Casino never requests or collects your social media passwords, bank card PINs, or login credentials for any other platform.

Section 3

3 Purpose of Data Use

BV Casino uses your information for specific, limited, and transparent purposes. Each purpose is explained below:

Data Type Purpose of Use Legal Basis
Registration Information Account Creation & Management Contract Performance
KYC Documents Age & Identity Verification Legal Obligations
Payment Information Deposit & Withdrawal Process Contract Performance
Gaming History Service Improvement & Security Legitimate Interest
Log Data Security & Fraud Prevention Legitimate Interest
Email / Phone Number Promotional Communications (consent-based) Your Consent
Section 4

4 Information Sharing with Third Parties

BV Casino does not sell your personal information. However, in limited circumstances, certain data may be shared with specific third parties:

  • Payment Providers: Only the information required to process transactions is shared with bKash, Nagad, and Rocket.
  • Game Providers: Game studios such as Spribe and Pragmatic Play receive limited technical data — strictly for the purpose of running the games.
  • Legal Authorities: Information may be required to be disclosed in response to a court order or legal investigation.
  • Security Services: Limited data may be shared with specialist providers for fraud detection and cybersecurity purposes.
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Important Assurance

BV Casino has signed strict confidentiality agreements with all third parties it shares data with. They are not permitted to use your information beyond what we have authorized.

Section 5

5 Cookies & Tracking Technologies

BV Casino uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help the website recognise you and improve your experience.

Cookie Types Purpose Duration
Essential Cookies Login sessions, security tokens Cleared at end of session
Analytics Cookies Page Performance Measurement 30 Days
Functional Cookies Remembering language and theme preferences 1 Year

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.

Section 6

6 Data Protection Practices

BV Casino follows the highest industry standards to protect your data. Our security layers are outlined below:

  • Transit Encryption: All communication between your browser and BV Casino's servers is encrypted using TLS 1.3 protocol.
  • Storage Encryption: Sensitive data stored in our databases is protected with AES-256 encryption.
  • Access Control: Your data is accessible only to authorised BV Casino staff. Every access is logged.
  • Regular Security Audits: Regular penetration testing is conducted by third-party cybersecurity specialists.
  • Two-Factor Authentication (2FA): Additional verification steps apply for high-risk activities.
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In the Event of a Data Breach

In the event of any unexpected data breach, BV Casino will notify affected members within the legally required timeframe and take all necessary action.

Section 7

7 Data Retention Periods

BV Casino does not retain your data for longer than necessary. Each category of data is subject to a specific retention policy:

  • Account Information: For the duration your account is active, and up to 5 years after closure (for legal compliance purposes).
  • Financial Transaction Records: Up to 7 years as required by legal obligations.
  • KYC Documents: 5 years after account closure.
  • Support Chat Logs: Up to 3 years.
  • Marketing Consent Records: 3 years after consent withdrawal (retained as evidence).

Once the defined retention period expires, data is securely deleted or anonymised so that you can no longer be identified.

Section 8

8 Your Right to Privacy

As a BV Casino member, you have a number of important rights over your personal data:

Right to Access

You may request to see what information BV Casino holds about you.

Right to Rectification

You may request correction of any inaccurate or incomplete information.

Right to Erasure

You may request deletion of your data where no legal obligation requires us to retain it.

Right to Object

You may object to the processing of your data for specific purposes.

Right to Portability

You may request a copy of your personal data to keep for your own records.

Marketing Opt-Out

You may opt out of promotional communications at any time.

To exercise any of these rights, contact the BV Casino support team. All requests will be responded to within 30 days of receipt.

Section 9

9 Protection of Minors

BV Casino does not knowingly collect information from anyone under the age of 18. If we become aware that a minor's data has been collected, it will be deleted immediately and the associated account will be closed.

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A Note for Parents

If you suspect your child is using BV Casino, please contact us immediately. We will take prompt action.

Section 10

10 Policy Changes & Updates

BV Casino may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised. For significant changes, you will be notified by email or through the platform. Continued use of BV Casino services after any policy update constitutes acceptance of the revised policy.

Section 11

11 Contact & Complaints

For any questions, requests, or complaints regarding this Privacy Policy, please contact the BV Casino Data Protection team:

  • Email: [email protected]
  • Live Chat: Available 24/7 on the platform
  • Response time: up to 30 days (up to 90 days for complex requests)

If you are not satisfied with BV Casino's response, you have the right to lodge a complaint with the data protection authority in your country.

FAQs

Yes, BV Casino operates under an international gaming license. This license ensures that the platform complies with specific regulations and undergoes regular audits. Additionally, BV Casino's games are tested by independent third parties and are RNG certified. Our payment system is directly integrated with Bangladesh's most popular mobile banking services — which is itself a mark of credibility. You can visit our About Us You'll find full details on the page. Thousands of Bangladeshi players successfully withdraw their winnings from BV Casino every day — and that speaks for itself.

At BV Casino, you can suspend or permanently close your account at any time. To suspend your account temporarily, contact us via live chat or at [email protected] — we will action your request within 24 hours. To permanently close your account (self-exclusion), simply submit a request through the same channels. Please ensure you withdraw your balance before closing. Following a permanent closure request, we will retain your data for the period required under this Privacy Policy and applicable legal obligations, after which it will be securely deleted.

Your data is secure — play now

Your privacy is fully protected at BV Casino. Register with confidence and enjoy the experience.

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